1 reviews | Active since Sept 2016
Vodacom
<p>Closing an account is impossible with Vodacom, I've been charged for the past 4 months for an account settled in May 2016, I visited the vodashop through whom the acc was closed twice not progressing at all, the shop supervisor suggested that I go through the call center, this is even worse, the only option I have is to instruct the bank to cancel the debit order but this will only create legal action from Vodacom as if I'm a non-payer, I cant imagine how I'm supposed to get out of this, there is no one to call, no one to help, does this mean that the moment you open an account with Vodacom you are joined for life? Do not expect any service after opening an account with Vodacom, they are a big corporation definitely not interested in the individual.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
