1 reviews | Active since Aug 2016
Vodacom
<p>i was talking on the phone with a Vodacom consultant, called Beki, he hanged up the phone while I was still talking. What an attitude. Without prejudice all I can say or describe as unprofessional and unacceptable conduct. </p> <p>When these Vodacom employees will learn how to deal with complains. Do they know that their salaries are paid by our bill payments?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Without prejudice
With all due respect in the past I received the same response from you, that a consultant will contact me. , but until this moment no one has contacted me. I consider this a second unprofessional conduct on top of the first unprofessional conduct mentioned previously. So you are full of unprofessional acts.
South Africa is a developed country, if you can't act professionally, rather you close down your offices and move to a non developed or developing country. As I see, you can't change to emiliorate or develop your services.
Let me see after receiving your response, that a consultant will contact me, let's see if this will ever happen or just like last time no one will contact me. V
Without prejudice
With all due respect in the past I received the same response from you, that a consultant will contact me. , but until this moment no one has contacted me. I consider this a second unprofessional conduct on top of the first unprofessional conduct mentioned previously. So you are full of unprofessional acts.
South Africa is a developed country, if you can't act professionally, rather you close down your offices and move to a non developed or developing country. As I see, you can't change to emiliorate or develop your services.
Let me see after receiving your response, that a consultant will contact me, let's see if this will ever happen or just like last time no one will contact me. V