vD
vicken D

1 reviews | Active since Aug 2016

10 Aug 2016, 21:10

Vodacom

<p>every time I put a complain ON A SOCIAL MEDIA PLATFORM, a response comes from Vodacom that a consultant will contact me tomorrow. It is true thet a consultant phoned me, BUT HE NEVER KEPT ANY OF HIS PROMISES whatever he promised on the phone. SO WHY TO BUTHER TO PHONE AND SIN BY GIVING FALSE PROMISES .</p>

0
Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 05:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,