vD
vicken D

1 reviews | Active since Aug 2016

10 Aug 2016, 19:47

Vodacom

<p>I without prejudice </p> <p>i am always overcharged by Vodacom. As they have the right of debbiting automatically, they get into my company account and they debit whatever they like and they never send or email a tax invoice which is against the consumer protection act. I have gone several times to Midrand voda world , even though my office is in Johannesburg CBD. what an inconvenience, I discuss with them that I am overcharged, then they give you their land line and cell number, the next day, you phone them, land number and cell, it even doesn't ring, this doesn't mean the tel line has a problem, this means they are not at work. After two days I phone, it rings and they answer, you ask them why even your land line was not working, the answer is, the line was off because I was off. NO WONDER THEY NEED TO OVERCHARGE US, just to pay for those who doesn't come to work. I WISH I CAN GET A JOB AT VODACOM. I WILL GET PAID A MONTH SALARY BY WORKING FEW DAYS A MONTH. FURTHER MORE THEY NEED TO OVERCHARGE ME TO SETTLE THEIR EX EMPLOYEE WHO TOOK THEM THE COURT AND NOW VODACOM HAS TO SETTLE HIM, their ex employee who is known as "please call me back man"</p>

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 05:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,