1 reviews | Active since Aug 2016
Vodacom
<p>Without prejudice</p> <p>I was thinking I was the only unhappy client of Vodacom, but when I started going into social media platforms, I see lots of people not to say most people are unhappy with Vodacom not to say every body. For years and years I was receiving figures more or less the same which was a standard pattern, all of a sudden since April by bills went up from +_ R3000 to R13,000. And I have my regular usage how could this might happen. They blamed my usage of data, Then I requested them to block the data as soon as I reach my limit, but still they are not blocking and I am receiving enormous bills. Just thinking to myself, rightly or wrongly, since vodacom lost the court case against the ex employee who created "Please call me back" now that they have to settle him, they are trying to get that money out of our pockets. What do you think?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear sir,
without prejudice
Thank you for your reply, but the damage has been done already, because this wasn't the first time I was having billing problems but the second time that I raised my concern, which means it happened more than twice but I didn't raise the issue in the past. Without prejudice I would like to say I see a pattern of billing mistakes repeating.
And secondly I get debited regularly but never receive any tax invoices. Am I entitled for a tax invoice?
without going into details, which I will go in a later stage, I call the way you conduct your business as "unprofessional conduct. " will go to more details at a later stage.
Dear sir,
without prejudice
Thank you for your reply, but the damage has been done already, because this wasn't the first time I was having billing problems but the second time that I raised my concern, which means it happened more than twice but I didn't raise the issue in the past. Without prejudice I would like to say I see a pattern of billing mistakes repeating.
And secondly I get debited regularly but never receive any tax invoices. Am I entitled for a tax invoice?
without going into details, which I will go in a later stage, I call the way you conduct your business as "unprofessional conduct. " will go to more details at a later stage.