sP
susan P

1 reviews | Active since Aug 2016

03 Aug 2016, 12:15

vodacom

<p>Vodacom bill me R10000.00 for calls I didnt made I try to get hold of someone to help me by phoning my te call centre they cant help me I wwnt to vodacom at the vaalmall they could not help me so I went to Vodaworld in Midrand and also they cant help me, at the end of July they try to deduct R10000.00 of my bank account luckily i dont have that amount in my acc.</p> <p>They softblock my nr because of a cell phone they deliverd to me in 2012 and i sent it back with the same couries they sent it, i didnt know it but for the past 4year i paid R139 every month, now someone made a simswap on the nr inquestion and made a lot of overseas calls the nr is ********** 729, my main nr at vodacom is ********** 661, the nr I use at present is ********** 631. Please help me</p>

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Replies (1)
Vodacom
Vodacom's reply04 Aug 2016, 05:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,