1 reviews | Active since Jul 2012
VODACOM
<p>I took my phone into Vodacom Repairs in Eastgate</p> <p>I got a sms with a different reference number than the original</p> <p>I called Vodacom and asked why I am getting a different reference number</p> <p>I was asked for the reference number, I gave it and then was told my phone is ready for collection.</p> <p>I went to Vodacom Eastgate and the phone was not ready. I was told it is a miscomunication</p> <p>I checked twice with the person on the phone that it is ready and was told yes</p> <p>I called today and was told there are no parts in stock</p> <p>Original reference - ********** 0-901269</p> <p>New Reference - ********** 2-901580</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
