1 reviews | Active since Nov 2016
Vodacom - 116 calls. 34thHello Peter Complaint and you are still addressing the incorrect query
<p>I just received the following SMS. Thank you for your support your query reference 1- ********** 134220 has been closed. Like hell it is. It is still not resolved.</p> <p>i have received NO feedback from Vodacom on Friday's Hello Peter complaint detailing the billing issue.</p> <p>What is wrong with you Vodacom? Is English to difficult to understand? I now listed item for item on both number and you are still not understanding how you F&*&*7 up my December payment and end Noveber Billing. Should i actually get in my vehicle and drive through to you and draw you pictures?</p> <p>you are taking poor service delivery seriously to the next level and you testing my patience.</p> <p>On Monday I will be contacting the consumer board lodging a formal complaint and the Ombuds man.</p> <p>let us see how quickly you will then jump and action the mess that you created.</p> <p>IN 10 YEARS WITH NASHUA MOBILE I NEVER EXPERIENCED PROBLES. NOT ONCE. IT IS A NIGHTMARE DEALING WITH YOUR CALL CENTRE AND YOUR CHATZ STORES.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
