1 reviews | Active since Jun 2016
VODACOM
<p>Good day</p> <p>I have a contract ( UChoose Flexi 150) with VODACOM. With this contract I also have a 1 gig wich I am billed for. </p> <p> </p> <p>The last two months Inhave to buy data then it is PromoGig 1. After the expiry date I was again left with no data. Although Vodacom billed me for data R149.00, I did not received it.</p> <p> </p> <p>On the 15th I did phone them, ant was putting trough to the help desk. Alicia helped me and log a query with a case number 1- ********** 4868. Today is the 21st and still nothing from VODACOM. In the mean time I have to keep on buying data extra wich is unfair, cause I am billed for data I didnt received.</p> <p> </p> <p>Could someone please get back to me regarding this problem, and preferebly someone in Afrikaans</p> <p> </p> <p>Regards</p> <p>Hannatjie Prinsloo </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
