VODACOM 10GB+10GB DATA ISSUE

Item: Vodacom
Rating: 1
Author: venkata Nagarjuna rao Gandhari

Hello sir,

My data contract was 2 GB +2 GB will expire on January 2019 cell number( ********** 502). so recently I called customer care to cancel my data contract then they asked me why do you cancel data contract. i said Cell C is giving 10GB +10GB day and Night data only per R200. then Vodacom customer said to me they give same data 10GB+10GB only per R149. so I accepted it. but now they sent me invoice with R212.00 . now i wanted to cancel contract but they are telling they charge all 24 months contract fees. I am not happy with their deals. please help assist me. they are changing words from minute to minute .

kind regards Naga

Helpful (0)

Replies (3)

Vodacom's replyOfficial

13 Nov 2018, 14:24

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply13 Nov 2018, 14:24

Official

vNrG

venkata Nagarjuna rao Gandhari's updateReviewer Update

13 Nov 2018, 17:27

Dear sir/madam. Please sort out asap. still not sorted out the issue. kind regards naga

vNrG

venkata Nagarjuna rao Gandhari's update13 Nov 2018, 17:27

Reviewer Update

Dear sir/madam. Please sort out asap. still not sorted out the issue. kind regards naga

vNrG

venkata Nagarjuna rao Gandhari's updateReviewer Update

15 Nov 2018, 09:41

Dear sir/madam. Please solve the issue asap. I am waiting for you call. kind Regards Naga

vNrG

venkata Nagarjuna rao Gandhari's update15 Nov 2018, 09:41

Reviewer Update

Dear sir/madam. Please solve the issue asap. I am waiting for you call. kind Regards Naga