1 reviews | Active since Dec 2016
Vodacom #1 for empty promises
<p>Tomorrow it will be a month that I have been waiting for my phone since I upgraded in 14 December 2016.</p> <p>I have all ready been billed and still no phone....</p> <p>13 Years a loyal customer and for what, no one even sends you an sms to say whats going on. To phone the call center is like standing in line at traffic, at least there they lie to my face...</p> <p> </p> <p>I can't even cancel my contact becaues the wonderfull system can not produce a order number, so no phone and no cancellation. But a bill I still receive.</p> <p> </p> <p>I have approached the ombudsman offices and there after have made an appointment with my attorney to take this matter further...</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
