1 reviews | Active since Jan 2022
Vodacom
I have been a loyal customer to vodacom for many years at least I buy my R29.00 Air time every month if not everyday, Vodacom was kind enough to offer me 3GB email for free and, I was happy for the service they provided, suddenly without warning they decided to cancel the service, erasing all the important email I had , I just woke up next morning the email is unable to log in, the domain is to where to be found , at first I thought its their bad network connection , a month pass by still I am strangling to log in, I decided to call the customer care , to my surprised they tell me that they decided to commercialized the email service, I have to pay R29 every moth for it. I don't mid paying but the decision they took without warning us its bit unfair to me, I had very important emails stored there, the least they could have done was to warn me before they erase my account. I think the decision they took was cloudy by greediness and their selfishness all they care about its money, at they must try and improve their service and their network before they can think about money not everything is about them, what happened to customer care service, do we not mean anything to you guys?
