SN
Shanitha N
1 reviews | Active since Jan 2022
03 Jan 2022, 19:34
Vodacom
I took out a contract end Feb Sales person added extras on the contract after it was signed. To boost her commission Tried for many months to get it corrected Callcentre agents transfer you from one department to another And when you don't pay for the extras they are charging they suspend your service
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Vodacom's replyOfficial
04 Jan 2022, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2022, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team