EB
Etienne B
1 reviews | Active since Mar 2022
23 Mar 2022, 13:03
Vodacom
Someone else keeps on changing my router name and password. I have had numerous calls to Vodacom. They promised me a new router and 2 weeks later nothing!!!!!!!!! They cannot tell me how someone else accessed my router info that is printed on the bottom of my router.
BAD BAD BAD Vodacom
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Replies (2)
Vodacom's replyOfficial
23 Mar 2022, 14:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Mar 2022, 14:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EB
Etienne B's updateReviewer Update
23 Mar 2022, 14:53When will one of your Consultants make contact ???? I have been battling since 11 March to get help by one of your consultants. I do not need a Consultant, I need a new Router as promised by Vodacom !!!!!!!!!!!!!!!!!!!!! And I need Vodacom to tell me how someone else is logging into my Router Acount ??
EB
Etienne B's update23 Mar 2022, 14:53
Reviewer Update
When will one of your Consultants make contact ???? I have been battling since 11 March to get help by one of your consultants. I do not need a Consultant, I need a new Router as promised by Vodacom !!!!!!!!!!!!!!!!!!!!! And I need Vodacom to tell me how someone else is logging into my Router Acount ??