NX
Ntandoyenkosi X
1 reviews | Active since Oct 2020
26 Apr 2021, 19:33
Vodacom
Last month I reversed my debit order payment from Vodacom and they didn’t call me to ask why I reversed the payment I tried to send an email and call but I wasn’t successful they debit R999 every month today I received a notification they debited R2000 I know it is not ok to reverse debit orders because it affects my credit but communication goes along way we didn’t make any payment arrangements
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Vodacom's replyOfficial
27 Apr 2021, 07:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Apr 2021, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team