VODACOM

1. I had a Vodacom Fibre Line from May 2022 until 1 September 2022 (A month-to-month contract which you pay for the month in advance). Vodacom was charging me an exorbitant amount of money for my Fibre Line whereafter I decided to switch from service providers who offered a way better price as well as a better line speed. 2. On 29 July 2022, I contacted Vodacom and requested them to cancel my month-to-month contract, I was told that I have a thirty day notice period and that my line will be cancelled with effect from 1 September 2022. I paid for August 2022. 3. On 1 September 2022, my line was released and disconnected. 4. On 2 September 2022, Vodacom deducted the monthly service fee from my account, after a huge struggle, I managed to get my money back from Vodacom. 5. Since the 17th of September 2022, numerous people have been calling me demanding that I owe money to Vodacom. How is that possible if; I am not receiving a service, my fibre line is not connected to Vodacom, I cancelled my contract ???