Vodacom

The unpleasant experience continues with Vodacom, last week Friday I received a call from one of their representatives M****ha very rude lady who threatened to end the call. This whole thing is degrading my relationship with Vodacom.The response I’m getting it’s different from what Sisipho promised saying payment arrangements will be made.The data refill was cancelled In Sep 2023 but I owe them for Sep and Oct 2023 as per their representative M****ha it’s a total of R6330.22. When I asked for the print out for the usage of the data refill allocated to my line, she said time stamp cannot be shared with me unless it’s a court case and it can only be given to my lawyer. She discount me with 50% of the R6330.22 which is R3 165.11 . She advised me to call them as soon as it’s showing in my statement. Today the 12 of Jan I called them and spoke to Domakatso Noe from accounts dept that mentioned that my lines has been suspended this morning from making calls. What pains me most is my 2 other lines that under this account are up to date with payment has been suspended as well . If Vodacom acted immediately with my dispute my name wouldn’t be in this *** stall. The discount amount is now R3721.27 their figures keep increasing and changing.