CW
Christina W
1 reviews | Active since Nov 2013
06 Nov 2020, 11:53
VODACOM
Good day Hello Peter and Vodacom I still rate Vodacom "0" due to the very poor service I have received. I unfortunately can not recommend them at all since I have been trying to cancel my contract since the 30th September 2020. Ref: *** I have received a call from Vodacom on the 4th November 2020. Thank you Mahali for finally cancelling my contract and he changed it to pre-paid. Ref: ***. The cancellation will only take effect from the 30th November. Two months later!!!! I sincerely hope that this issue has now been finalized.
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Vodacom's replyOfficial
06 Nov 2020, 12:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2020, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team