PK
Paula K

1 reviews | Active since Apr 2020

31 Oct 2022, 11:03

Vodacom

The only reason I clicked one star is to be able to do this review. They are minus 100 stars. There is one number only to contact them, you get promises which never ever happen then they bill you more than double even though you have no wifi for eleven days. They are clearly telling fibs as the technicians never arrive and for this you have to pay double. I also lost a lot of money thanks to them. They will never phone you back and the only reason they get business is because of such few suppliers in this country. They are laughable and you should just hear what people say. So very sad that they just don't care. I am so glad this country is learning that service is what counts and not lies. It will come back as the wheel turns. Vodafibre you are the most despicable company I have ever dealt with.

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Replies (1)
Vodacom
Vodacom's reply31 Oct 2022, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team