WD
Wessel D

1 reviews | Active since Nov 2020

27 May 2021, 20:48

Vodacom

Vodacom again. I give you one star otherwise I am not able to write a review. Every second day I need to call you because my Fibre is offline. Then you tell me there is some issue with Frogfoot. Set your watch, every day after 5 I will have no internet access. My agreement is with you Vodacom and not any other party and every evening my children who study online need to use their data because the Fibre I pay for is not available. What is the way forward

0
Replies (1)
Vodacom
Vodacom's reply28 May 2021, 07:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team