JD
Jason D

1 reviews | Active since Jan 2019

06 Sept 2020, 10:32

**** Vodacom

**** Vodacom

I will be cancelling this contract ASAP.

I will do everything possible to cancel this contract and all other contracts I have with Vodacom.

Devices from Vodacom works fine,our data line excellent, router,everything works perfectly.

I will now be cancelling all contracts and returning all devices and I will get out of this vodacom contracts , there is absolutely no way your customer care staff can be allowed to represent Vodacom with the level of customer service we as clients receive from them. I cannot believe Bridgette is a customer care agent, how difficult would it be to change a cell number where an otp is sent to? Try calling bridgette at Vodacom and she will let you know how ****ed up you are for making her go to work on a Sunday,I’m sorry bridgette but if you don’t want to work on a Sunday,become a grade 1 teacher,Monday to Friday no weekend work.

I say again,I will do everything in my power to cancel all dealings with Vodacom, whether it be HQ or a vodashop,I will make it my goal to make sure I sever all ties with Vodacom

0
Replies (1)
Vodacom
Vodacom's reply06 Sept 2020, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team