KD
Keneilwe D

1 reviews | Active since Aug 2019

16 Oct 2023, 13:36

Vodacom *****

Good day

The below was a response from Vodacom, ever since this day I haven't heard anything from them. I've just called the ***** department and the consultant that I just spoke to he confirms that the case has been closed without being resolved. This is beyond me, I'm opening a police case for VODACOM, I'm sick of this

Business reply Vodacom's reply: 27 Sep 2023, 12:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

0
Replies (2)
Vodacom
Vodacom's reply16 Oct 2023, 13:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
KD
Keneilwe D's update16 Oct 2023, 13:59
Reviewer Update
When?