AH
Abel H
1 reviews | Active since Mar 2025
26 Mar 2025, 10:18
VODACOM ****
I wrote a review sometime ago about how vodacom lure customers to spend money on their vodapay V Up summer program...I have been contacted on numerous occasions by consultants who promise high and dry to sortout things.The latest was 2 days ago...I rep**** via email, they didn't even have the decency to acknowledge my email nevermind sorting things...This company is definitely not above board.I will even include my latest service ticket...EC-218U-1CFLX4.
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Vodacom's replyOfficial
26 Mar 2025, 10:30 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Mar 2025, 10:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team