CR
Corbin R
1 reviews | Active since Oct 2019
04 Feb 2020, 14:37
Vodacom
Worst customer service(over the phone) ever, nothing but impatient and rude staff from my experience
Would not suggest getting a 'contract' with vodacom to anyone
Do not set up a debt order with this company rather pay eft
Took twice the amount of my contract & invoice without any notification at all
This can financially cripple people who have budgeted for their month ahead
Inform your customers if you are going to charge them extra and send them the correct amounts on the invoice
Dont invoice me R100 and take R500
Pathetic...
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Replies (1)Vodacom's replyOfficial
05 Feb 2020, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2020, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
