CR
Corbin R

1 reviews | Active since Oct 2019

04 Feb 2020, 14:37

Vodacom

Worst customer service(over the phone) ever, nothing but impatient and rude staff from my experience

Would not suggest getting a 'contract' with vodacom to anyone

Do not set up a debt order with this company rather pay eft

Took twice the amount of my contract & invoice without any notification at all

This can financially cripple people who have budgeted for their month ahead

Inform your customers if you are going to charge them extra and send them the correct amounts on the invoice

Dont invoice me R100 and take R500

Pathetic...

0
Replies (1)
Vodacom
Vodacom's reply05 Feb 2020, 07:34
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team