Vodacom 0/10 Customer Service

Item: Vodacom
Rating: 1
Author: Quinton Henry-Taylor

Good day, Account is up to date. I really need some assistance in changing my current number with you due to personal reasons. Vodacom blocked me in calling them, so can't be assisted and I can't visit a branch. Can someone assist please? Regards

Helpful (0)

Replies (2)

Vodacom's replyOfficial

04 Jun 2023, 10:57

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply04 Jun 2023, 10:57

Official

Quinton Henry-Taylor's updateReviewer Update

08 Jun 2023, 23:32

Good day,

I'm still awaiting for some feedback regarding the number change.

Number was changed, but the new number seems to have a problem receiving calls, smses etc

Please can someone call me tomorrow to sort it out.

Regards

Quinton Henry-Taylor's update08 Jun 2023, 23:32

Reviewer Update