SS
Sam S
1 reviews | Active since Nov 2019
14 Nov 2019, 21:23
Vodacom 0/10
Vodacom, how can you leave a loyal client hanging for over a week?!!! I am unable to load new data on to my device, and in trying to do so via the app, I get the pop ups "No menus are present for this user", and error "C3DSelfProvisioningDao". Worst of all - in logging the case, it now looks like my case is now closed with ZERO result. Sort this out or I will cancel my account!!!!!!!!! #***
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Vodacom's replyOfficial
15 Nov 2019, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2019, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team