LV
Lindy V

1 reviews | Active since Jan 2016

04 Jan 2017, 13:23

Vodacom 0 Star rating for charging unnecessary data

<p>Vodacom is the most pathetic service provider... this will ne the second time that I have to pay R5000 + due to their staff being completely and utterly ***********... they advise me I recieve an sms and email 15/11 to advise my data is finished... I never recieved either.., Now I am the idiot who has to pay the bill and they can not even tell me when I used the data!!! WHAT a joke... Time to cancel 9 contracts for my family... What a way to treat customers being on the network for 10+ years</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2017, 16:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team