mD
michael D

1 reviews | Active since May 2013

04 Feb 2019, 15:13

Vodaco Uchoose contract dishonesty

This is my 6th complaint since Sept 2018 re Uchoose contract dishonesty by Vodacom. I am short changed every month with the amount of airtime I should be allocated, they owe me R181.73 airtime incorrectly subtracted over the last 3 months. Vodacom should you contact me please get a senior person to speak to me who understands how to interpret point 10 of my Uchoose contract and not an agent who reads a Vodacom scripted answer to me and cannot interpret contractual law.

0
Replies (1)
Vodacom
Vodacom's reply04 Feb 2019, 15:59
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team