1 reviews | Active since Apr 2013
Vodacm Phone Upgrade Disappointment
I changed over from MTN after 10 years and chose to have a Vodacom contract. I have been wanting to upgrade my phone for and see now that it is overdue for an upgrade by a year or two. I am unhappy to see that I have been paying my contract monthly without having been given a new phone at the end of my 22 months.
I`d like for an amicable fix to this as I am otherwise happy with myVodacom experience
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team