JN
JACE N
1 reviews | Active since Jan 2017
07 Jun 2021, 12:54
VODACM CANNOT GET BASIC ACCOUNTING PROCEDURES CORRECT !!!!!!
I was advised some months ago that my account was in arrears. On posting a review I was subsequently advised that the account was up to date & the corresponding representative advised that he has sent the collections department an instruction to update their records accordingly. It is clear that this did not occur as I recd an email today regarding the same issue.
I AM BEING HARASSED AGAIN BY VODACOM.
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Vodacom's replyOfficial
07 Jun 2021, 13:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jun 2021, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,