WO
Werner O

1 reviews | Active since Nov 2011

05 Mar 2015, 00:16

Vodacdom dodging critical requests for a 2nd time

Hi Vodacom PR person<br> <br> I am really exhausted by your company, as quoted below from my first attempt we have spent a fortune on you in the last 20 years, please be the first individual to act on our issue. I spent almost an hour on hold with customer care only to be disconnected abruptly without having spoken to anyone. (link to the proof is below)<br> <br> 1. We need someone to come to our premises and see if we qualify for a signal booster<br> 2. I tried to find find out about our Soldor's upgrade dates and wasted an entire hour glued to my phone.<br> <br> We have several numbers listed on the Soldor CC business account, but please contact me on this one regarding this issue: ***<br> <br> [URL Removed]<br> <br> \I phoned Vodacom business customer care on Wednesday about a serious reception problem at our offices. I was promised that we will receive a confirmation of enquiry via email within 24 hours and it has been 48

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