1 reviews | Active since Jun 2019
My internet has been down since 19:37 yesterday, and there has been no communication from Vodacom regarding the area outage. I have not been informed about the cause of the outage or an estimated time for restoration. As someone who works from home, this has been extremely disruptive. I've had to cancel and reschedule important work meetings, which is causing significant delays and affecting my productivity. The lack of information is frustrating and unacceptable. Vodacom needs to provide better communication to its customers during these outages, especially for those who rely on a stable internet connection for their livelihood.
Even calling into their call centers is absolutely useless as they can't even provide the most basic information.
Best regards,
Best regards,
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