1 reviews | Active since Sept 2016

14 Sept 2016, 12:17

Vodacare Tygervalley

<p>Bought yesterday a phone at Vodacare in Tygervalley ********** </p> <p> </p> <p>Phone today in to Yumna Moosa and said the phone reject incoming calls, I hold for him and they cut me off.</p> <p>I spend alot of time and needs some help just to get a setting fix</p> <p> </p> <p>Phone again and the phone is only ringing, and ringing nobody answering the phone and he have all my details and dont phone back</p> <p> </p> <p>Get eventually through hold on again after a discussion and they they cut me off again</p> <p> </p> <p>Now that is called services!!! Twice cutting the clients calls</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply14 Sept 2016, 13:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team