Vodacare Customer service - no human contact only prompts

Please Vodacom, I am so tired of trying to get things right with you . I paid R85 for 1 Gig about two weeks ago to top up my existing contract for the next 31days, but did not receive it . Accounts dept confirmed R85 was added to my account. I do see something that states that I have I have some MG left on NIght Owl Red 600MB top up. If this is after 11pm to I think 5am the next day, NO MENTION WAS MADE OF THIS when I bought the 1 Gig. I need to use my data during normal working day time. Please contact me on ***