1 reviews | Active since May 2016

03 May 2023, 16:55

VODACAOM/VUMATEL SR ***

Vodacom and Vuma are ripping people off I can not get my refund. The keep telling me that a refund can not be processed downtime credit will be provided by VUMA TEL.... I WANT MY ****EN R399 BACK HOW CAN YOU CLOSE A SERVICE REQUEST WITHOUT CON****ING WITH THE CUSTOMER POOR CUSTOMER SERVICE SKLILLS. BIANCA WHO WAS HANDLING THE REQUEST NO CALL WHAT SO EVER ITS BEEN 3MONTHS NOW FIGHTING FOR WHAT IS MINE. TRUST ME I'LL MAKE SURE I SPREAD THE GOSPEL ON HELLOPETER EVERYDAY AND ON ALL THE SOCIAL MEDIA PLATFORMS. IM SICK AND TIRED OF YOU GUYS YOU THINK IM A FOOL LET THE GAMES BEGIN.

0
Replies (1)
Vodacom
Vodacom's reply04 May 2023, 07:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team