1 reviews | Active since Nov 2016
VODACANT- riversquare is the worst service provider ever
<p>on the 10 of Aug i upgraded a vodacom package. worst day of my life it seems.</p> <p>1.since the 1 st of November my phone has not been working</p> <p>2. i cannot connect to any internet unless i use wifi, if i buy data, it is just "lost" .</p> <p>3.My contract is in my husbands name, we have 6 contracts at Vodacom, but please dont think this cannot happen to you. From my nightmare day 1 November 2016, i cannot use my BRAND NEW sony experia phone</p> <p>4. have phoned, my husband phoned every day before the customer service line told him he was cut off(what a joke)</p> <p>5. i went to RIVERSQUARE VODACOM-please if you value yourself dont go there, according to a very rude and obnoxious manager and staff, one of the apps on my phone used 2 Gigs of airtime between 5h00 in the morning and 5h30.</p> <p>6. then we started sending e-mails to the technical department. are they suppose to know what is wrong... i think not. NOBODY can get my cellphone to work.</p> <p>7. please just think- no banking no contacting your parents no speaking to anyone, but according to this VODACANT the data has been loaded, so you might ask (as did i please help) no one did. </p> <p>8. hello peter you are my very last resort, </p> <p>9. not asking for miracles, just a working phone BUT</p> <p>THIS SEEMS IMPOSSIBLE IN VEREENIGING at RIVERSQUARE BRANCH and VODACOM Headoffice to.</p> <p>10. my PHONE is not working so please contact us on ********** 710 </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
