BS
Bianca S
1 reviews | Active since May 2021
18 Aug 2021, 15:38
VODACAM
So now Vodacom haven't called me since my last post on your site. They have now blocked my number so when a person calls me it rings and then says my number doesn't exist. I have emailed the customer services, they aren't a service they make peoples blood boil as they never help and the ***** department gives the incorrect information, so again I am no closer to getting my issues out. HELP
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Replies (2)
Vodacom's replyOfficial
19 Aug 2021, 06:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Aug 2021, 06:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Aug 2021, 12:16Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please note our records indicate that our Hello Peter Team did respond to your post and advised accordingly. As per EC-17JC-1D9P2U and feedback from the Forensics Division, please open a case with Law Enforcement( SAPS). Regards Consumer Website Team
Best regards,
Vodacom's reply19 Aug 2021, 12:16
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please note our records indicate that our Hello Peter Team did respond to your post and advised accordingly. As per EC-17JC-1D9P2U and feedback from the Forensics Division, please open a case with Law Enforcement( SAPS). Regards Consumer Website Team
Best regards,