PB
Paul B

1 reviews | Active since Apr 2018

21 Apr 2021, 13:33

VODAC *********** account staff

Hi have been contacted by their accounts department for the last three months telling e i am R135 overdue o my cell phone account. I had my number converted to prepaid at least a year ago and now according to vodacom i owe them R135. After numerous fighting matches and having been told the call was recorded they still call me for their R135. This is the incompetency we sit with as clients of Vodacom and they cannot even get something like this right

0
Replies (1)
Vodacom
Vodacom's reply21 Apr 2021, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team