ZP
Zuko P

1 reviews | Active since Apr 2018

24 Dec 2020, 00:51

Vodabucs nonsense

Vodacom should either offer their subscribers competitions that are genuine or offer none. Rather than fooling their lifetime subscribers into thinking that they are being offered "Competitions" to join and enjoy, only to discover that it is just another trick to make them purchase more data & airtime. I feel like I have involved myself with a "**********" Snake. If you buy airtime and earn points that qualify you for a game(Puzzle), they should not change things when closest to Winning. I have been with Vodacom for as long as I can remember. F you Voda-come!!

0
Replies (2)
Vodacom
Vodacom's reply24 Dec 2020, 07:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply24 Dec 2020, 10:09
Official
Dear Zuko Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Please refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team