VL
Victor L
1 reviews | Active since Jul 2020
20 Dec 2021, 11:51
Vodabucks/Vodacom Pathetic service
The Vodabucks store is really pathetic when it comes to services. I placed and paid for my orders on the 26th of November (Black Friday) and yet on the 20th of December, I am still waiting for my orders. No updates on what is happening with my order instead I have to chase them trying to figure out why I have not received my order yet. Pathetic
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Vodacom's replyOfficial
20 Dec 2021, 13:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team