HL
Hugo L

1 reviews | Active since Sept 2022

11 Feb 2023, 19:07

Vodabucks the **** 2

I previously reviewed vodabucks as a ****. I bought an article with my vodabucks, never received it, never got credit. They called me once and said it would be resolved, but without success. If you phone vodacom's helpline, they say they have nothing to do with vodabucks. So they give you a number to call that also has nothing to do with vodabucks. Just an automated time wasting menu that has nothing about vodabucks in the options.

0
Replies (1)
Vodacom
Vodacom's reply12 Feb 2023, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team