AB
ANOUCHKA B
1 reviews | Active since Jul 2018
30 Jan 2026, 11:50
******* Vodabucks System
What ******* system is your Vodbucks programme? I have just spent an hour trying to buy a voucher, first lost 350 Vodabucks, then 100 Vodabucks, then 250 Vodabucks, all trying to buy the same voucher, that it just wouldn't let me. I am absolutely furious, 700 Vodabucks just gone with nothing to show for it on your stupid system that is not user friendly at all!
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Vodacom's replyOfficial
30 Jan 2026, 14:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Jan 2026, 14:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,