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armand W

1 reviews | Active since Mar 2013

25 Jan 2020, 00:15

Vodabucks store ****

I bought a back pack on the vodabucks store, after receiving an sms stating it would arrive its been two weeks and still nothing! Is this just another **** to make us spend money on airtime just so you can take it? No answers from customer care! Can't even track your order! DON'T WASTE YOUR TIME OR MONEY ON THIS, IT'S A ****!

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Replies (2)
Vodacom
Vodacom's reply25 Jan 2020, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply12 Feb 2020, 14:14
Official
Dear Armand,

Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.

As per discussion, your query has been resolved.

Regards

Vodacom Consumer Website Team 

Best regards,