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Sonika S
1 reviews | Active since Jun 2011
31 Jan 2022, 08:19
Vodabucks Store - No refund
I bought three items on the Vodabucks store on the 10th of June 2021. Two of the items was not available due to sizes from Flook. I made NUMEROUS calls to the call centre for a refund and every time I phone, I have to log a call all over again. They have no re-collection of any of my previous requests. I have been trying to get my refund for 8 months, without any luck. ORDER Number: ***
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Replies (3)
Vodacom's replyOfficial
31 Jan 2022, 08:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2022, 08:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sonika S's updateReviewer Update
09 Feb 2022, 09:31Do you have a ref no please?
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Sonika S's update09 Feb 2022, 09:31
Reviewer Update
Do you have a ref no please?
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Sonika S's updateReviewer Update
07 Mar 2022, 09:26Do refund as of yet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
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Sonika S's update07 Mar 2022, 09:26
Reviewer Update
Do refund as of yet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1