SS
Shaakiera S
1 reviews | Active since Jun 2019
19 Nov 2020, 10:29
VODABUCKS STORE IS A **** AND REWARDS DEPT *****S
Vodacom vodabucks store or rewards department is a **** and ***** . they put all these coupons on and then tell u to use your vodabucks which u do. I bought vouchers fot pick and pay . didn't even receive an sms with tracking number called twice transferred from this department to that department . still nothing today I called again spoke to nosipho in rewards that told me sorry but we won't refund ur vodabucks and the coupons expired oh and sorry its ur fault for calling the wrong department seriously ! This is ridiculous if u can't run the service properly then cancel it coz its of no use to anyone to deal with ur empty promises
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Replies (1)Vodacom's replyOfficial
19 Nov 2020, 11:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2020, 11:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
