Vodabucks store is a ****

If I could give a negative star, I would do so. I bought air tags on the vodabucks store, and have nothing to show for it. They claim delivery in 5-7 working days. I have an order number but nowhere am I able to track it. I get sent from pillar to post. No communication at all from Vodacom no tracking platform, just silence. Deafening silence! I’m really in a toxic relationship with Vodacom. It keeps letting me down but I always come back for more abuse. I buy data every month, but I’m always on edge. Dololo connection.