SM
Shaun M
1 reviews | Active since Nov 2020
23 Nov 2020, 10:58
VodaBucks Store coupons issues
VodaBucks BP coupons is a sham, visited 4 different BP service stations where i was told that they do not take coupons and are not aware of the relationship and new processes as their machines are not equipped to take coupons. I then decided to log an enquiry with Vodacom and was posted from one call centre to the other, with minimal assistance. From BP side of things, the Supervisor from Sinoville fuel station told me that we is willing to deal with coupons at that moment, i should get their head office and Vodacom to send him an email and come back the next morning, what a service....
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Replies (1)Vodacom's replyOfficial
23 Nov 2020, 12:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2020, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
