Vodabucks store- a complete disaster

The vodabucks store introduced by vodacom seemed like an amazing idea. Except for when they're just not ready for it. The store has some decent prices, reasonably competitive. I was looking for a specific item which was on special, so I checked around and found that quite a few stores had stock and so did the vodacom vodabucks store, and it was convenient since all my details were there, slightly cheaper as well by about a couple of hundred bucks cheaper than the other promotions.

I placed an order for the item which was in stock and allowed me to make the purchase. I paid for it and allowed a couple of days but it kept showing pending. The annoying part is if you just wait while its pending they probably won't even call you to tell you sorry they can't provide what they advertised for. Anyway, order pending, called them twice already and till date no-one can give me an answer except for "I don't know why." (Vodacom is welcome to check recordings to verify that statement) Keep in mind, this item is just under R10k. I have missed out on other specials which annoys the **** out of me since vodacom is supposed to be reputable and have their ducks in a row. But I'm not asking for compensation for missing out on other specials, I just want them to stop wasting my time and other peoples as well- if you go onto twitter you will see others complaining about the same pending story. I would like them to deliver on what was advertised. If that's not possible, refund me. And most importantly, stop misleading people with super products and specials that don't exist to drive **** traffic to your outdated app. If you advertise something, deliver on it. If it runs out of stock, then ensure your system immediately puts it out of stock instead of wasting peoples money and time.

Basics being taught to an anchor company of South Africa.