MS
MaNcwane S
1 reviews | Active since Dec 2018
13 Oct 2021, 13:33
Vodabucks stole is a ****
On the 5th of September via vodabucks store... I paid R229... I haven't received my parcel to date... I have been in touch with them since September via emails no assistance. Then I contacted them via Facebook inbox...Then they told me about the sms which they claim that I've received... But I didn't.. It's not the first time I use their vodabucks store... This time, I didn't get it so they can't even pay back my money.. My order number is ***...
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Vodacom's replyOfficial
13 Oct 2021, 14:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2021, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
MaNcwane S's updateReviewer Update
13 Oct 2021, 18:24I just got a message that my service ticket has been closed but I haven't received my money
MS
MaNcwane S's update13 Oct 2021, 18:24
Reviewer Update
I just got a message that my service ticket has been closed but I haven't received my money