TT
Tebogo T
1 reviews | Active since Jun 2014
28 Jan 2020, 12:54
Vodabucks Shop is a *****
On the 13th of January 2020 I bought an item from vodabucks shop on the Vodacom app , the fact that I was able to make a purchase for me meant the item is available and I received a confirmation to expect delivery within 3-5 days on the 28th of January boom an sms informing me the item is out of stock and there will be a refund of my vodabucks in 7 days .
This is ***** how do you guys put something you don’t have in stock for sale l refuse to be taken for a ride and demand an alternative option.
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Replies (1)Vodacom's replyOfficial
28 Jan 2020, 13:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jan 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
